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Published 1 day ago

For one of our clients in the consumer electronics sector, we are looking for the following position for an exciting project:

Business Programme Lead (m/f/d) Device Protection Services

Werkvertrag

Senior

remote // Deutschland

Your Job Description

Lead a paid device-protection programme, offering membership-style protection plans that combine warranty extensions and accidental damage coverage for connected devices
Manage strategic programmes from business case development through implementation and rollout
Own financial modelling, business planning, and delivery against agreed objectives
Manage vendor selection processes, negotiations, and partnership decisions
Coordinate cross-functional teams across business, legal, finance, procurement, operations, and technology
Drive launch readiness, risk management, and execution of key milestones
Define pilot strategies, success metrics, and provide data-driven recommendations for scaling
Monitor performance, costs, and outcomes to support informed business decisions

Your qualification profile

Experience in insurance, protection programmes, consumer electronics, or after-sales services, with proven end-to-end ownership of strategic programmes
Experience managing external partners such as insurers, administrators, brokers, or technology platforms, including complex vendor selection processes
Strong financial acumen with experience in business cases, profitability modelling, unit economics, and commercial performance analysis
Understanding of insurance distribution models and relevant regulatory considerations, with the ability to identify key compliance requirements
Excellent executive communication skills, with experience presenting recommendations, investment cases, and strategic decisions to senior stakeholders
Hands-on experience with device protection, extended warranty, or similar customer care programmes within a consumer-focused environment
Experience with subscription-based business models and connected device ecosystems is highly desirable

What we offer you

30 days of annual leave
Opportunity to lead high-impact global delivery of customer service innovations
Collaboration with international teams and cutting-edge digital service solutions
A culture that values ownership, continuous improvement, and customer-centric outcomes

About YER Germany

Whether you're a junior, professional, or manager, we support you every step of the way. Attractive jobs await you nationwide, particularly in the mobility, tech, and energy sectors. Our goal is always to find the "Perfect Match" between talent and companies. As part of the YER Group, our range of international services is constantly expanding, opening up career opportunities across national borders. Whether working at a renowned client company or within YER's internal team, your path to your dream job starts with us!

Interested?

Then we look forward to receiving your application documents, including your annual gross salary expectations and availability, via our online portal.